Accessibility is about more than physical access. It is also about creating a welcoming, safe and inclusive environment for people with different needs and/or disabilities. On this page, you will find practical information about accessibility, facilities and the support available to help you plan your visit at Dansehallerne.
If you have any questions, specific access requirements, or suggestions for how we can improve, please don’t hesitate to get in touch. You can contact Caroline at cbl@dansehallerne.dk
Getting here
Dansehallerne is located in Carlsberg Byen at:
Franciska Clausens Plads 27
1799 Copenhagen V
Google Maps: https://share.google/XDiGihF4GADmJpAKd
There are three steps leading to the main entrance. Step-free access is available from the left-hand side of the square, approximately 35 metres from the main entrance.
All stages and studios are fully accessible without steps.
An accessibility video will be available soon.
Elevator
An elevator is available in the building with a certified capacity of 24 people (1,800 kg).
Accessible Toilet
Dansehallerne has an accessible toilet equipped with a shower and a shower chair.
Parking
Several underground car parks are available in the area surrounding Dansehallerne:
https://www.carlsbergbyen.dk/parkering
Please note that the nearest underground car park in Carlsberg Byen has a maximum entrance height of approximately 2.05–2.10 metres. This may not be suitable for some wheelchair-accessible vehicles, vehicles with lifts, or other high-roof vehicles.
If you have any questions regarding parking, please contact APCOA Parking:
Telephone: +45 70 231 331
Email: ks@apcoa.dk
Wheelchair Spaces and Companion Tickets
If you use a wheelchair or require a complimentary companion ticket, please contact us before purchasing your tickets. Please email Sebastian at sne@dansehallerne.dk
We will be happy to help find the best possible solution for the specific performance or event you wish to attend.
Vision, Hearing and Other Access Requirements
If you require any additional support during your visit, please contact Caroline at cbl@dansehallerne.dk.
Examples include:
- Audio description
- Hearing issues
- Assistance on arrival
- Accessible seating
- Additional time or support during your visit
- Any other individual requirements that we will do our very best to accommodate
If you wear the Sunflower Lanyard/Solsikkesnoren, our staff will understand that you may need additional support or reasonable adjustments during your visit.
If you are sensitive to noise, please feel free to ask for earplugs.
Assistance Dogs and Guide Dogs
Assistance dogs and guide dogs are welcome at Dansehallerne.
If you are planning to bring an assistance dog, we appreciate hearing from you in advance so that we can advise you and help arrange the most suitable seating where relevant.
Sensory information
Performances at Dansehallerne may include strong sensory elements, such as:
- Loud sound
- Strobe lighting
- Blackouts
- Theatrical smoke
- Audience participation
- Fragrances or scents
If you have sensory sensitivities or allergies, please contact us before your visit.
Need Assistance?
During Dansehallerne’s opening hours (09:00–15:00), our reception is staffed and ready to answer questions or provide assistance.
During performances and events, our front-of-house team will be available to help you when you arrive or while visiting the bar area. A duty producer will also be on site throughout the event.
Kulturpas
Dansehallerne participates in the Danish Kulturpas programme, which aims to make arts and cultural experiences more accessible to young people.
Read more about Kulturpas here:
Our Values
At Dansehallerne, we strive to create an environment where everyone feels welcome, respected and safe—whether you are an audience member, artist, member, partner or employee.
Respect
We treat one another with respect and value diversity, personal boundaries and different perspectives.
Kindness
We foster a welcoming culture by greeting one another, making space for others, and contributing to an open, positive and supportive environment.
Inclusion
We are committed to equal access and equal opportunities regardless of ethnicity, gender, sexual orientation, religion, age, or physical, mental and cognitive disabilities.
A Safe Environment
We do not tolerate harassment, discrimination or behaviour that crosses personal boundaries.
If you experience or witness anything that concerns you, please speak to a member of staff or contact us at info@dansehallerne.dk
